About Our Story

HOW WE REDEFINED THE GUEST EXPERIENCE

RedAwning provides a comprehensive layer of services and support with every stay including:

A consistent contract no matter where the property is located globally
Guest liability coverage to eliminate the hassle of security deposits plus a $3,000 damage waiver
24-hour guest support services
Professionally managed vacation homes
Amazon Prime Now delivery services in select properties so guests can have groceries or supplies delivered seamlessly to their rental
Late check out/ early check-in options

HOW WE STREAMLINED THE BOOKING PROCESS

RedAwning makes the booking experience as smooth, safe and seamless as possible by:

Offering instant booking on every rental in every destination
24/7 guest support including pre-booking inquiries,
Best rate guarantees
Member discounts and benefits for guests who opt into RedAwning’s free-to-join member program
Mobile App for guests to keep track of reservation details including driving directions, check-in instructions and more

HOW WE SIMPLIFIED THE EXPERIENCE FOR HOSTS

Listings on every major online travel booking website including Booking.com, Expedia, Vrbo, TripAdvisor, Airbnb, and many others
Comprehensive marketing, inquiry response and reservation processing across the world’s largest network of OTA, vacation rental and exclusive websites and travel partners
Complete payment processing including declined credit card handling and chargeback management
24/7 guest support and check-in instruction automation
Instant, one-button contact with guests via a free mobile app for managers
Smart Websites with no setup or maintenance fees
Live integration with Google Hotel Ads for multi-unit properties
Revenue management and exclusive promotions for more bookings and increased market share

HOW IT ALL BEGAN

Entrepreneur Tim Choate was ready for a vacation after building his second successful tech startup, and an affordable and kid-friendly vacation rental was just the ticket for his family of 5. That is until the hassle of the vacation rental world left Tim wanting a vacation from booking his vacation.

With an extensive background in entrepreneurship, a track record of building and growing successful tech startups, and a deep understanding of the traditional vacation rental space, Choate conceptualized a vacation rental company that would stand apart from the rest. One that would make the vacation rental category safer, easier and more consistent for both guests and vacation rental managers and owners.

Today, RedAwning is the world’s largest collection of vacation and short term rental properties, the #1 US Supplier to all major channels including Airbnb, Vrbo, Expedia, and Booking.com and a key partner to Amazon and Google, and has served over 1 million guests to date.